Terms & Conditions

Welcome to WYLL Store ("WYLL", "Company", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of www.wyll.store, including all purchases, products, services, and content available through our website.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website and services.

1. About WYLL Store

WYLL Store is an e-commerce brand offering lifestyle products, home décor, acrylic mirrors, and related accessories through our online platform.

By using our website, you confirm that:

• You are at least 18 years of age or are legally capable of entering into a binding agreement.
• The information you provide is accurate, complete, and up to date.
• You will use our website and services in compliance with all applicable laws and regulations.

2. Products

We make every effort to accurately display product descriptions, specifications, pricing, dimensions, images, and other information.

However, you acknowledge that:

• Product colors may vary slightly due to screen settings, photography, or lighting conditions.
• Product dimensions may have minor manufacturing tolerances.
• Images displayed are for illustrative purposes and may include accessories or decorative items that are not included unless specifically mentioned.
• Product specifications, packaging, or availability may change without prior notice.

Such differences do not constitute manufacturing defects.

3. Pricing & Availability

All prices displayed on our website are listed in Indian Rupees (INR) and are subject to change without prior notice.

WYLL Store reserves the right to:

• Correct pricing or typographical errors.
• Modify product availability.
• Limit purchase quantities.
• Discontinue products at any time.

If an order cannot be fulfilled due to pricing inaccuracies or inventory issues, any payment received will be refunded to the original payment method.

4. Order Acceptance

Submitting an order does not constitute final acceptance.

WYLL Store reserves the right to:

• Verify customer information.
• Request additional verification where necessary.
• Cancel suspicious or fraudulent orders.
• Reject orders due to inventory shortages, pricing errors, payment issues, or operational constraints.

If an order cannot be fulfilled, the customer will be notified and any eligible refund will be processed.

5. Payments

Payments are processed securely through trusted third-party payment gateways.

WYLL Store does not store your complete payment card information.

Orders will only be processed after successful payment authorization.

6. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery timelines are provided for convenience and are not guaranteed.

WYLL Store shall not be held responsible for delays caused by:

• Courier Partners
• Weather Conditions
• Government Restrictions
• Public Holidays
• Natural Disasters
• Operational or Transportation Disruptions beyond our control

7. Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Return, Replacement & Refund Policy.

Customers are encouraged to review the policy before placing an order.

Replacement requests may require supporting evidence, including photographs and a continuous unboxing video where applicable.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate billing and shipping information.
• Ensuring payment details are valid.
• Receiving deliveries at the provided address.
• Handling and installing products correctly.
• Maintaining the confidentiality of their account credentials, where applicable.

WYLL Store shall not be responsible for losses resulting from incorrect customer information, improper installation, negligence, or misuse of products.

9. Intellectual Property

All content available on www.wyll.store, including but not limited to:

• WYLL Store Name & Branding
• Logos
• Product Designs
• Product Images
• Videos
• Website Design
• Graphics
• Marketing Materials
• Product Descriptions
• Text and Documentation

is the exclusive property of WYLL Store or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or commercially exploited without our prior written permission.

10. User Conduct

By using our website, you agree not to:

• Engage in unlawful or fraudulent activities.
• Attempt unauthorized access to our systems.
• Interfere with website functionality or security.
• Upload malicious software or harmful code.
• Misrepresent your identity.
• Submit false claims or misleading information.
• Violate any applicable laws or regulations.

Violation of these Terms may result in suspension of services, cancellation of orders, restriction of website access, or legal action.

11. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

12. Limitation of Liability

To the fullest extent permitted by applicable law, WYLL Store shall not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of profits or business opportunities.
• Data loss.
• Business interruption.
• Delays caused by third-party service providers.
• Damage arising from improper installation, misuse, negligence, or unauthorized modifications.

In any event, WYLL Store's maximum liability shall not exceed the amount paid for the specific product giving rise to the claim.

13. Disclaimer

All products and services are provided on an "as available" and "as is" basis unless otherwise expressly stated.

While we strive to keep our website accurate and operational, WYLL Store makes no warranties, express or implied, regarding uninterrupted availability, accuracy, or error-free operation of the website.

14. Force Majeure

WYLL Store shall not be liable for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

• Natural Disasters
• Floods
• Fires
• Earthquakes
• Government Actions
• Pandemics
• Internet or Network Outages
• Transportation Disruptions
• Labour Strikes
• Power Failures

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms, your use of our website, or purchases made from WYLL Store shall be subject to the exclusive jurisdiction of the competent courts in Tamil Nadu, India.

16. Changes to These Terms

WYLL Store reserves the right to modify or update these Terms & Conditions at any time.

The latest version will always be published on this page. Continued use of our website after any changes constitutes your acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

WYLL Store

📧 Email: support@wyll.store

🌐 Website: www.wyll.store